Services

 


Consulting Services


We provide our customers with a dedicated professional with real CIO-level experience and sound business acumen, as well as technical skill sets to ensure continual delivery of high-value technology consulting. We provide assessment or requirement analysis, technology steering, planning, budgeting, design, specifications, evaluation, implementation supervision, testing & commissioning and AS-BUILT Drawing while ensuring the best possible technology recommendations for the ICT investment.

  • Data-center infrastructure consultancy
  • Disaster Recovery Site consultancy
  • IT Infrastructure consultancy
  • Structured cabling consultancy
  • Network, Firewall, Security, WiFi, & Internet deployment consultancy
  • IP-PBX, IP Telephony, Video Conferencing & Meeting Schedule System consultancy
  • AV-Control and Automation consultancy
  • Fire Alarm,Detection and Control Systems consultancy
  • Access Control & Video Surveillance,  Security Systems, Intruder Alarm, PA/GA  consultancy
  • Building Management System (BMS), Environmental Management System(EMS)  consultancy

IT Project Services


Our dedicated project team is comprised of professional, certified, experienced implementation experts who are well-versed in project management, implementation and documentation. With our customer-centric, results-based philosophy to project delivery, we provide our clients with friendly, experienced, knowledgeable IT professionals who have years of hands-on experience delivering successful IT projects.

We close the loop with our time-tested project delivery process built around advanced project management methodologies.

Our IT Project Team can perform:

  • Network Audits, Gap and Risk Analysis and Infrastructure Upgrade Recommendations
  • Local and Wide Area Network Technology Upgrades and Conversions
  • Network Security Solutions
  • Legacy System Decommissioning
  • Virtualization, Storage and Server Consolidation Solutions
  • Premise-based Systems Integration
  • Cloud & On-premise Technology Conversions and Integration’s
  • Enterprise Back-up, Storage Implementation
  • Secure Remote Access Solutions
  • Infrastructure Convergence with Dedicated Application Development Teams
  • Hardware trouble shooting with right documentation
  • IP-Telephony and IP-PBX solutions
  • TIER-II, TIER-III or TIER-IV Datacenter Solutions

With our highly-effective approach to IT project delivery, we prevent scope creep and keep budgets in line with budgeted project costs.


IT Managed Services


At Cluster, we offer a mature, metrics-driven IT support program to companies who want to leverage technology to run their businesses more efficiently. We take the complexity out of IT management – streamlining IT operations and aligning services with the business goals of your business or organization.

Our custom managed services programs include:

  • Proactive & Preventative Maintenance Service
    Around-the-clock, centralized monitoring and maintenance of mission-critical IT systems with proven metrics to ensure system up-time and ongoing system optimization.
  • 24x7x365 Support
    24×7 dedicated IT support teams for your business technology and the people who run your business.
  • Proactive Network Administration
    An assigned Network and Systems Engineer visits your sites on a regularly-scheduled basis to perform much more than a health or status check on your systems. We work with your business or technical team to build customized IT best practices and protocols to ensure that your IT environment is maintained for optimal performance and minimized risk to your business.
  • Managed Co-Location
    We customize the hosting of clients’ infrastructure including dedicated physical and virtual servers, bandwidth, security, network backbone technology, service and support all bundled and co-located in Cluster’s state-of-the art redundant facilities. This reduces infrastructure and labor costs, scales with business requirements, and assures disaster recovery/business continuity for your mission- critical IT systems.
  • Managed Remote Back-Up
    Secure remote back-up of your critical systems and data. Central web-based administration of all features including event scheduling, back-up status, universal restore for recoveries to dissimilar hardware or virtual machine, alert for failed cycles, and reporting.
  • Managed Firewall
    Fully-managed, dedicated firewall protection including: perimeter security, intrusion prevention, file blocking, anti-phishing, anti-spam, URL blocking/filtering, antivirus, anti-spyware, and secure SSL remote access for corporate user
  • Virtualization:   Our team is certified  in virtualization and expert in Server and Network virtualization using different hypervisor ( VMWARE, HYPER-V & Oracle-VM).
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